Terms and Conditions

Welcome to Bsta – bsta.sa

Below are the terms and conditions that govern your use of the Bsta platform (bsta.sa) and its services. Please read them carefully before using the platform, as your agreement to them upon registering an account constitutes legal acceptance under Articles 5 and 10 of the Saudi Electronic Transactions Law.
This agreement is available in both Arabic and English. In the event of any discrepancies, the Arabic version shall prevail.

Article 1: Definitions

• Platform / Bsta Platform / Website: Refers to the electronic store bsta.sa, which allows sellers to display and sell goods and enables buyers to purchase them.

• Goods: Products and services listed on the Bsta platform.

• Seller: Any party offering goods for sale on Bsta.

• Buyer: Any individual purchasing goods through Bsta.

• Service Provider: Entities that offer services to traders and buyers through Bsta, such as shipping companies and payment gateways.

Article 2: Communication

We will communicate with you electronically through various means such as email, SMS, app notifications, or platform messages. For contractual purposes, you agree that all electronic communications from us satisfy any legal requirements for written communication.

Article 3: Registration Eligibility and Requirements

To register on Bsta, you must provide certain details such as your mobile number, email, etc. Registration may be rejected without reason. We reserve the right to verify your identity and registration data.

Article 4: Warranties, Commitments, and Representations

First: You warrant and agree that:

• You will comply fully with this agreement.

• You have full authority to enter into this contract, and it does not violate any applicable laws, regulations, or agreements.

• If registering on behalf of an entity, you are authorized to do so, and the account belongs to that entity.

• You own or are authorized to grant any rights you assign to us under this agreement.

• Any content you provide does not infringe on third-party rights globally, including intellectual property rights.

Second: You agree that services are provided “as is,” with no guarantees. We disclaim all warranties, whether express, implied, or statutory, including but not limited to those regarding merchantability, suitability, or error-free performance.

Third: We do not guarantee the accuracy, reliability, or completeness of product or service specifications on Bsta. You agree we are not responsible for verifying or testing any listings or services.

Article 5: Account, Service Access, and License

Subject to your compliance and any applicable fees, Bsta grants you a limited, non-transferable, non-sublicensable license for personal, non-commercial use. This does not permit:

• Resale or commercial use of Bsta content or services

• Extraction or reuse of product listings or data

• Use of robots, data mining tools, or other methods to scrape information

You are responsible for maintaining the confidentiality of your account and password. You must notify us immediately of any unauthorized use. You are also responsible for the accuracy of your account data.

You must not use Bsta services:

1. To disrupt or interfere with the platform

2. For fraud or illegal activities

3. To cause annoyance, distress, or disruption

We reserve the right to deny service, suspend accounts, or remove content for violations.

All rights not expressly granted are reserved. You may not reproduce, duplicate, sell, or exploit any part of Bsta services without our written permission.

Article 6: Reviews, Comments, and Other Content

You may post reviews, suggestions, comments, etc., provided they are not unlawful, defamatory, invasive of privacy, or otherwise objectionable. You may not:

• Use a false email or impersonate others

• Post spam, viruses, or unauthorized content

We reserve the right (but not the obligation) to remove or edit such content.

By posting content, you grant Bsta a worldwide, irrevocable, sublicensable, royalty-free license to use and publish it. You warrant that:

• You own the rights to the content

• It is accurate

• It does not violate any laws

You agree to indemnify Bsta against claims related to the content you provide.

Article 7: Bsta Applications

You may only use Bsta apps for accessing platform services, and only according to these terms.

Article 8: Purchasing on Bsta

Your order is an offer to buy a product. You will receive an email confirming receipt (“Order Confirmation”), but this does not mean your offer is accepted.

Only once the item is shipped and you receive a shipping confirmation does a sale contract exist. If your order contains multiple items, you may receive separate shipping confirmations and each will represent a separate sale.

You and Bsta may cancel an order before the shipping confirmation is sent.

You agree to receive invoices electronically in PDF format via email and in your profile on Bsta.

Article 9: Returns and Refunds

Returns and exchanges are handled by the seller. Please review our return policy [here].

Article 10: Warranty

Warranty periods vary and are listed on each product page. Warranties apply only to items purchased within Saudi Arabia. Details are available [here].

Article 11: Product Availability and Pricing

All prices include VAT. Availability is shown on product pages.

Shipping/delivery dates are estimates and not guaranteed. In case of pricing errors:

• If actual price is higher, we may contact you to confirm or cancel.

• If lower, we’ll charge the lower price.

Article 12: Product Specifications

All product info is for reference. Packaging may differ or contain updated information. Always read product manuals and warnings.

Unless stated, Bsta is not the manufacturer or seller of listed goods.

Article 13: Disclaimer

Bsta is not liable for:

• Business losses (profit, data, contracts, etc.)

• Indirect or unforeseeable losses

• Damages resulting from use of purchased products

Article 14: International Shipping and Customs

If ordering from outside Saudi Arabia, you may incur import taxes and customs fees. You are the “importer of record” and must comply with local laws. Your shipment may be inspected by customs authorities.

Article 15: Intellectual Property

All Bsta content is protected by local and international IP laws. You may not extract or reuse any part of our content or build a database based on it without express permission.

Article 16: Trademarks

The Bsta name and logo are registered trademarks of the Bsta Trading & Marketing Est. Unauthorized use is prohibited. Other brands belong to their respective owners.

Article 17: Privacy

Please see our [Privacy Policy] for how we collect and use your personal data.

Article 18: Complaints

If you believe your rights are being infringed, contact us. We may act by removing content or products, without admitting liability. You allow Bsta to use your complaint for legal, media, or third-party purposes.

Article 19: Changes to Terms and Services

We reserve the right to change these terms or any part of the service at any time. If any clause is found invalid, the rest remain valid and enforceable.

Article 20: Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes shall be resolved in Saudi courts, and both parties submit to their exclusive jurisdiction.

Article 21: Ownership

This site is owned and operated by Bsta Platform for Trading & Marketing, licensed by the Saudi Ministry of Commerce under CR No. 1010606729 and VAT No. 300835473200003. Address: 2956 Sheikh Abdullah Al-Anqari St., King Salman District, Riyadh 12434-7158, Saudi Arabia.

Last updated: April 18, 2023